Refund policy

Returns & Refunds: Vinyl Lift Off Remover

Due to the nature of this product, we are unable to accept returns.

Albachem VLR Vinyl Lift Off Remover is supplied as a sealed chemical product.

In accordance with Article 16(e) of Directive 2011/83/EU, the right of withdrawal does not apply once the product has been unsealed, as it cannot be safely returned for health and hygiene reasons.

  • Returns are not accepted once despatched.
  • Refunds are only issued in cases of non-delivery, loss in transit, or damage during transport.
  • Any delivery issues must be reported to Dae Ha within 48 hours.

By placing an order, you acknowledge and accept these conditions.

Refunds:

Refunds will only be issued in the following circumstances:

  • The product has not been delivered
  • The product has been lost in transit
  • The product has been damaged in transit (must be reported within 48 hours of delivery, with photographic evidence)

Refunds will not be issued for:

  • Change of mind
  • Incorrect ordering
  • Opened or used products
  • Products returned without prior authorisation

Important Notice:

By placing an order for this product, you acknowledge and accept that all sales are final once dispatched, except where non-delivery or transit damage has occurred.

If you believe there is an issue with your order, please contact us immediately at info@daehaeurope.com, quoting your order number, and we will assist where possible.